Pin it

Lost and Found

Please fill out the below form regarding forgotten or lost items at Tivoli Hotel and Congress Center.

Please describe the items as precisely as possible and note where the items were forgotten. (For example: if forgotten in your hotel room, please note the room number.) Please remember to note the date the item was forgotten.

You will be contacted to confirm if the items are found and to arrange how and if the items should be returned.

Tivoli Hotel and Congress Center reserve the right to only store lost and forgotten items for a period of 7 days. After the 7 day period, items will be sent to the Lost and Found Office in Copenhagen. After 14 days, Tivoli Hotel and Congress Center can no longer assist in recovering lost or forgotten items.

Tivoli Hotel and Congress Center takes no responsibility for forgotten or lost items and cannot guarantee that items are found.

Postage is always paid by the receiver of the items. Tivoli Hotel takes no responsibility for items that are lost or damaged during postage. 

NB! Tivoli Hotel & Congress Center takes no responsibility for forgotten effects and we can not guarantee that what you've forgotten during your stay will be found.

Due to safety & administrative reasons we only ship Lost & Found with a private courier.

The receiver pays for shipment. Tivoli Hotel & Congress Center is not responsible for the package or any abnormalities in the postal service.